The following general conditions apply to your use of the Services:
Which means the Stanforth College Services belongs to us. You are not allowed to steal or copy it or use it for any illegal or sketchy purpose. Don’t bypass our billing system
Which means we are allowed to keep a copy of certain information if we are required to do so by law.
Refunds and Returns.
Stanforth College does not offer refunds for payments made on a month-month subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your free trial ends. If you complete a course during the free trial period, Stanforth College reserves the right to require you to pay for a one-month subscription in order to receive a course and/or specialization certificate.
Your subscription will continue on a month-to-month basis unless and until you cancel or the subscription is suspended or discontinued by Stanforth College. For subscriptions to individual specializations, Stanforth college will automatically discontinue your subscription at the end of the monthly period during which you earn a specialization certificate for the specialization, unless you have subscribed through a third party marketplace that restricts our ability to do so — e.g., in-app purchases through the Apple App Store. Please visit the third party marketplace for information regarding their policies. You must cancel your subscription before your monthly renewal date to avoid the next billing.
If you cancel your subscription, cancellation will be effective at the end of the current monthly period; you will continue to have access to your subscription for the remainder of that period, but you will not receive a refund.
For One-time course and specialization purchases.
If you cancel your paid enrollment for a standalone course, Stanforth College will offer you a complete refund until 14 days after payment, or until you have earned your course certificate, whichever is earlier. If you pre-enroll and pay for a course, Stanforth College will offer you a complete refund until 14 days after the course launches or until you have earned your course certificate, whichever is earlier. For avoidance of doubt, once you have earned a course certificate with your payment, you are not eligible for a refund even if it is within 14 days. If you do not earn your course certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you’re taking a course through your company, organization, or a Stanforth College sponsored program then you can earn your certificate as long as your company’s contract with Stanforth College is active and your access has not expired in accordance with the terms of that contract or Stanforth College is still running a sponsored program. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and Stanforth College.
If you cancel your one-time, paid enrollment for a specialization, Stanforth College will offer you a complete refund until 14 days after payment, or until you earn a course certificate for any course in the specialization, whichever is earlier. If you pre-enroll and pay for the Specialization, Stanforth College will offer you a complete refund until 14 days after the first course in the specialization launches or until you have earned your first course certificate for any course in the specialization, whichever is earlier. If you earned your first course certificate for any course in the specialization within 14 days, you are not eligible for a refund. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a specialization to complete the specialization.
Notwithstanding the foregoing, shorter refund periods may apply to specific courses and specializations (e.g., for courses that are part of certain programs, you will only be eligible for a full refund until seven days after your payment date). In these cases, the shorter period will be stated as part of the sign-up process for the course or specialization.
For Degree, Diplomas, Pathway, and University certificate programs
Refund policies for Degree, Diplomas, Pathway, and University certificate programs are established and administered by the Content Provider offering the program. Refund policies are communicated to students by those Content Providers.
For degree pathway programs, there are no refunds.
For other Paid Services
Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, Stanforth College has no obligation to provide refunds or vouchers for any other Services.
Third Party Marketplaces
Notwithstanding the foregoing, if you purchase or subscribe for a course, specialization, guided project, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Stanforth College. Except as otherwise explicitly stated by Stanforth College, the third party marketplace will be solely responsible for making refunds under its refund policy, and Stanforth College will have no refund obligations. Stanforth College disclaims any responsibility or liability related to any third party marketplace’s refund policy or the third party’s compliance or noncompliance with such policy.
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